Returns & Exchanges

At Altrincham, we stand by the quality of our sports gear and offer a hassle-free 30-day return policy to ensure you have the right equipment for your peak performance. If you are not completely satisfied with your purchase, items can be returned in their original, unused condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the sports gear you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all protective wraps and labels are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.